As a company CEO or CFO have you often posed yourself the following questions:
- Are you getting from IT value for the money you pay?
- Are you getting sub-standard services?
- Is your IT department inefficient?
- Are your IT systems disasters waiting to happen?
- Did you ever get straight forward and clear answer on the questions above?
Probably not, except technical blurb. A simple and quick IT audit will give you full business analyses of the IT function within your organisation and recommendations how to improve the quality of service and achieve significant cost reductions – nothing is so perfect that cannot be better.
IT Review - Scope at a glance
IT Technical Review
- Telecommunications review: data network (LAN, WAN, Internet), telephony (PABX, land lines and mobiles);
- Desktop systems (asset management, maintenance, SOE, standardisation);
- Servers and other business critical hardware;
- Security (internal processes and security policy, potential threats, vulnerabilities, network & systems security, applications security);
- Business continuity and Disaster Recovery Planning;
- Software (system software, office automation software, critical business applications, other applications).
IT Business Review
- IT department organisational structure, reporting, staffing, training;
- IT budgets: operational and capital expenditures;
- Outsourced services, in-house services service level agreements;
- IT procurement procedures, vendor relationships and significant contracts;
- Business applications (ERP, e-commerce, Internet, Intranet and databases);
- Help Desk function (type of issues, response time, service quality, fault resolution process and time).
Recommendations:
- Technical recommendations
- Security and business continuity recommendations
- Processes and service improvement recommendations
- Cost reduction recommendations
- Short, mid and long term measures