ICT infrastructure and services have become a critical component of any business operation. As a consequence, they need to be highly available, secure and easy to use. These days ICT services are becoming more of a commodity and there is less and less value for businesses to manage them effectively in house. SoNET Systems deliver high quality managed IT services for supporting a wide range of core ICT functions that power your business. All IT managed services provided by SoNET Systems are based on strong performance indicators, formal project management processes and business reporting – giving you full business control over your ICT environment – without the mess of dealing with technical issues.
Our unique IT managed services approach is to provide our customers with suggestions for proactive changes on a regular basis, which may increase productivity and the effectiveness of your ICT infrastructure. This IT managed services can lead to a substantial reduction of the overall business costs of the ICT environment. This component of the managed services is provided free of charge with every business solution selected by you. We plan, implement and run the following ICT services across Australia and New Zealand:
- Hardware systems management (including full servers, desktops and printing management).
- Data Network LAN/WAN support and management.
- Business applications management (including managed application delivery).
- ICT Help Desk management. Backup solutions and management.
- ICT assets and software licensing management.
- Antivirus, anti-spam, antimalware and WEB browsing management.
- Disaster recovery and business continuity solutions and management.
- Technology contracts management with your existing vendors.
Business Benefits
- You know your business, we know ICT. You are able to focus on your core business while we focus on ours – which is managing your ICT infrastructure. We simplify technical complexity and deliver the business value.
- You will gain instant access to technical expertise from a team of outstanding specialists and ICT industry experts.
- You will have the peace of mind that comes from knowing your mission-critical infrastructure and applications will always be available and secure.
- You will have high predictability of ICT infrastructure costs.
- Direct cost reduction for your business is always our aim.
- You will also achieve a greater level of scalability for your business.