• iJob provides full support for jobseeker placement processes from induction and training to successful placement;
• iJob delivers a significant increase in consultant productivity and quality of service that ultimately results in an increased number of placements;
• iJob is a highly customisable application with no requirements for programming and, as such, can deliver significant competitive advantages to your organisation;
• Through the integration with Job Services Australia systems and data synchronisation iJob eliminates duplication in data handling and increases staff productivity;
• iJob ensures full compliance with government audit requirements by using logging and history of any changes made in jobseeker’s records;
• Easy integration with other applications such as accounting, human resources, CRM and reporting applications. iJob provides additional data processing automation together with high quality management information; and
• iJob can be delivered within your existing IT environment or as an externally hosted application with full support and service desk facilities to your users.

Jobseeker Management and Support

• View and update jobseeker information that can be downloaded from government databases or created in iJob directly;
• Manage jobseekers for different programs (Disability Support, Job Services) and set case managers;
• Record all activities with jobseekers using the automated notes function; and
• Schedule activities (meetings, contacts, training, etc.) with jobseekers using the built in scheduler.

Employer Management and Time Tracking

• Setup and update employer’s information (company structure and contacts) in iJob or import the information from CRM or government databases;
• Record all activities with employers using notes and automatically link relevant information to the respective jobseekers; and
• Log the time spent working with jobseekers or on reverse marketing. User Management
• iJob has extremely flexible role based access and user management. Administrators can create an unlimited number of roles (e.g. Manager, Consultant, System Admin, etc);
• Create single or multi-company structure with business units and site locations; and
• Users can be synchronised or imported from the Windows authentication database (Active Directory) in real time. This provides a single sign on facility and centralised user management.

Industry Standards and Integration

• iJob uses PostgreSQL database that is free of charge, but it can also use MSSQL and Oracle databases;
• iJob is integrated with Job Services Australia systems to upload and synchronise information about Jobseekers, Employers, Claims and Outcomes;
• Consultants can add notes to jobseekers and employers via email; and
• Enrol and track internal jobseeker training and integrate with eLearning systems.

Search and Reporting

• iJob has enabled full text search across notes, employers and jobseeker data;
• Create tags to jobseekers or employers for enhanced searching and grouping of information; and
• Apart from prebuilt reports iJob supports building your own reports using Crystal Reports. Those reports can then be published in iJob. Only the basic Crystal Reports development licence is required.

Customise Information Presentation and Collect Additional Information

• Users can select from multiple predefined ‘widgets’ with information to display on their homepage based on individual preferences. For example widgets include upcoming/overdue items and forms, appointments, site summary, caseload summary and billable hours etc;
• Create your own forms and fields and capture additional information in iJob that is specific to your business;
• Choose where that information is required by creating new pages (add/edit/view); and
• Use standard input/edit field types such as text, dropdown menus, checkboxes and predefined lists of jobseekers or users with validation rules. No programming skills are required to customise iJob.