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iTaskmate

Cloud PC

Take the worry out of ICT

Many services essential to your business are now outsourced. You no longer employ mechanics to maintain the company vehicles, staff to run the canteen or cleaners to keep the place tidy - so why do you need a large in-house IT team to run your ICT department? It's the functionality and provision of information for your staff to do their jobs that's important - not where or how it's done!

CloudPC gives you your current ICT capabilities and much more, but without the need for you to own and manage it. Your data and applications are held on servers housed in a secure data centre and the only hardware on your premises is on the desktop. Staff can work at any time and from anywhere. You still maintain control, but can reduce costs and focus on your core business.

 

Additional Information

 

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CloudPC Features

CloudPC is an extremely flexible product in terms of delivering tailored IT service based on specific business requirements and the individual circumstances of an organisation. It can have a number of different variations and options depending on your business needs.

CloudPC in its complete form comprises the following components and services:

  • Server infrastructure (security, backup, antivirus, etc.) collocated in a carrier grade data centre. All hardware and system software functionality is provided by SoNET;
  • Standard application software (MS Office, email, Open Office, Browsing, etc.) provided as SaaS - Software as a Service delivered by SoNET;
  • Service desk provided by SoNET (highly skilled IT service desk with 90% immediate resolution without further escalation);
  • Light desktop PC and/or light notebook for the end user provided by SoNET; and
  • Hosting and support of any application specific to the customer as an add-on service.
CloudPC uses a combination of mainstream technologies: thin client, virtualisation and software as a service (SaaS). The flexibility of the product is that each component or combination can be chosen and tailored to the specific requirements of the client.

CloudPC - Major Business Benefits

Scalability

One challenge is to ensure that your ICT infrastructure is appropriate to the applications used and the number of staff you have. CloudPC means that when staff numbers grow or shrink one phone call is all it takes to re-align the infrastructure required. This eliminates the need for you to buy more capacity than you need 'just in case' and also means you don't pay for infrastructure you are not using.

Risk Mitigation

The servers at the heart of CloudPC are housed in a secure data centre with built in redundancy for aspects such as power supplies, air-con and security. To achieve these facilities on your own premises involves significant cost and management effort. CloudPC provides this to you at no extra charge. Increasingly executives are being challenged as to what would happen to the business if we lost our ICT functionality - CloudPC dramatically reduces this risk as staff can work from anywhere there is Internet access. All data is automatically backed up, relieving staff of having to remember to do it individually.

Applications, Viruses and Spam

These are either very annoying or downright malicious and substantial expense is incurred in buying and maintaining the appropriate tools to eliminate these. CloudPC provides the most comprehensive mechanisms available to relieve you of this aspect of keeping your business running. The same concept applies to common application software such as the popular Office Suites, email or browser. These are automatically upgraded on the server and immediately all staff can enjoy the new functionality when they log on next time. This also has the effect of ensuring you are using legal copies of such software.

Predictability

The business model of CloudPC allows you to precisely determine the cost of providing ICT infrastructure to your employees - often on a 'per user per month' basis. This means you can confidently predict what your ICT costs will be both now and in the future depending on the numbers of staff. There are no hidden surprises.

Reduce the cost of your infrastructure

One of the constant headaches for management is budgeting for the inevitable 'hardware' refresh - often needed every 3 or 4 years. CloudPC allows you to extend the life of your desktops because the 'thin client' technology used by SoNET means they are never stressed - it's the servers doing the work and running the applications.

Support

Today there are often separate contracts with different suppliers such as for productivity software maintenance, servers management, laptops and desktops support and communications management - requiring different numbers to be called in the event of 'issues'. Often the end-user has no idea of where the problem is - they just want things to be fixed with no 'finger pointing' between various suppliers of components that make up the total solution. With CloudPC there is ONE phone number to call and the problem is resolved irrespective of where it lies. The 24/7 service desk at SoNET has strict service levels to attain and regular reports are provided to customers so that performance can be measured.
 
 
 
 
 
 
 

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Many services essential to your business are now outsourced. You no longer employ mechanics to maintain the company vehicles, staff to run the canteen or cleaners to keep the place tidy - so why do you need a large in-house IT team to run your ICT department? It's the functionality and provision of information for your staff to do their jobs that's important - not where or how it's done!
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